Home help shopping service helps elderly lady to shop in Norwich

Good old
home help

We offer a flexible home help service for older people in Norwich and Norfolk who need some extra support to live independently at home.

We're the leading charity for older people in Norfolk and have been providing services for those in later life since 1947.

Home help services in
Norwich and Norfolk

As we get older, household tasks can become more of a struggle. Our clients have found that by having a little home help to keep on top of these tasks they have the energy to continue to lead active and healthy lives.

Our SupportGivers are happy to do the laundry, the ironing, the hoovering and the dusting. We can help with it all, or just some of it. Our priority is to provide support in whichever way best helps you – we're not here to take over, we're here to lend a helping hand.

We make regular visits to our clients and help for as long as we are needed, from a few hours up to eight hours daily – and we’re available five days a week.

View our full range of home help services >>

Home help as part of a
support and care package

If needed we can provide more than just a cleaning service. Home support and care clients benefit from a holistic support and care package – our SupportGivers are more personal assistants than cleaners. Each one is a excellent listener, a welcome guest and a shoulder to lean on. They can help with shopping, provide companionship and organise trips and outings.

Paying for home help

As a charity dedicated to helping older people across Norfolk retain their independence, we want to ensure our service is accessible to as many older people as possible.

There are numerous funding and benefit options available depending upon individual circumstances and we are more than happy to arrange a free benefits check with our benefits advice team to see if you are eligible for partial or full funding towards the service. If you are interested in receiving a free benefits check or want to find out more, please call our friendly customer service team on 0303 3000 128.

What our
clients say

‘My SupportGiver is lovely, she’s friendly, helpful and allows me to keep my independence. The home help she provides is fantastic. She is worth every penny I pay and I always look forward to her coming.’

Caroline, Hoveton