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Home support and care

A helping hand from a friendly local charity

 Home Help and 
 Shopping Services 

Good old fashioned home help

Age UK Norfolk offer flexible care at home to older people in Norfolk. We provide clients with the support and friendship they need to live independently at home. From weekly domestic cleaning services to one-off cleaning, we help older people and their families spend less time on housekeeping and more time with each other.

We’re the leading charity for older people in Norfolk, and cover the whole of Norfolk including Norwich, Fakenham, Dereham, Sheringham, and Cromer. We’ve earned a deep level of trust among older people and their families and friends, as well as the support and approval of local health and social care professionals.

How it works

It can often be daunting to ask for help and support around the home, or to acknowledge that you would benefit from some companionship. At Age UK Norfolk, we understand, so we’ve made the process as simple as possible.

Just call one of our friendly customer service advisors, book an assessment, and we’ll pair you with one of our SupportGivers.

We pride ourselves in taking the time to understand the individual needs of all the older people we support. We’ve been befriending and taking care of the elderly for over six decades, so you can trust us to make a difference.

Find out more >>

Paying for Home Support and Care

As a charity dedicated to helping older people across Norfolk retain their independence, we want to ensure our service is accessible to as many older people as possible.

There are numerous funding and benefit options available depending upon individual circumstances, and we are more than happy to arrange a free benefits check with our Benefits Advice Team to see if you are eligible for partial or full funding towards our home care service or home cleaning services.

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Home Help as part of a package

At Age UK Norfolk we can offer care at home as part of a holistic package. Our clients benefit from a selection of support services, including domestic help, utilising our SupportGivers more as personal assistants than cleaners. Each SupportGiver is an excellent listener, a welcome guest and a shoulder to lean on. Find out more >>

Why choose Age UK Norfolk?

Age UK Norfolk is a friendly, reliable source of elderly care. This year alone, our East Anglian partners have made over 250,000 visits to provide support for older people in Norfolk. We help clients to live independently in their homes, giving them the freedom and opportunities to socialise and enjoy later life. Find out more >>

What our clients say

 ‘She lifts up our day and 
 makes us feel a lot happier’ 

‘My SupportGiver is really caring and bubbly – she lifts up our day and makes us feel a lot happier. My husband and I look forward to the day she comes. If it were not for her we wouldn’t be able to be living at home today’

 ‘We get to spend much more 
 quality time together as a family’ 

‘Now that Mum's household chores and shopping are taken care of by her SupportGiver we get to spend much more quality time together as a family’

 ‘Thanks to Age UK Norfolk 
 Mum's enjoying life again!’ 

‘From the moment my mother and I first met her SupportGiver we knew we were going to receive an excellent service, and we weren't wrong! She is so lovely and gives mum a real lift. Thanks to Age UK Norfolk Mum's enjoying life again!’

 ‘My SupportGiver gives me 
 something to look forward to’ 

‘I've been really lonely since my wife died but having my SupportGiver come for a chat and to play games three times a week gives me something to look forward to and breaks up the boredom.’

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