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 Shopping Service 

Shopping Service

What we do as part of our shopping service for older people

What our clients say

‘She lifts up our day and

makes us feel a lot happier’

‘She lifts up our day and makes us feel a lot happier’

'My SupportGiver is really caring and bubbly – she lifts up our day and makes us feel a lot happier. My husband and I look forward to the day she comes. If it were not for her we wouldn’t be able to be living at home today'

‘Thanks to Age UK Norfolk

Mum's enjoying life again!’

‘Thanks to Age UK Norfolk Mum's enjoying life again!’

‘From the moment my mother and I first met her SupportGiver we knew we were going to receive an excellent service, and we weren't wrong! She is so lovely and gives mum a real lift. Thanks to Age UK Norfolk Mum's enjoying life again!’

‘We get to spend much more

quality time together as a family’

‘We get to spend much more quality time together as a family’

‘Now that Mum's household chores and shopping are taken care of by her SupportGiver we get to spend much more quality time together as a family’

‘My SupportGiver gives me

something to look forward to’

‘My SupportGiver gives me something to look forward to’

‘I've been really lonely since my wife died but having my SupportGiver come for a chat and to play games three times a week gives me something to look forward to and breaks up the boredom.’

Grocery Shopping Help: FAQs

Do you have any questions about our grocery shopping services? See if they’re among our Frequently Asked Questions. If you can’t find the information you’re looking for, call us on 0303 3000 128 or email us

Do SupportGivers take requests when doing grocery shopping for other people?

Of course — it’s your shopping, after all! We can help check cupboards, plan meals, and write shopping lists. We’ll then buy whatever you’ve asked for.

Can shopping services be combined with days out?

We help for as long as we’re needed, from half an hour up to eight hours a day. If our customers want to combine shopping with leisure activities and spend the day in town, our SupportGivers are more than happy to do so.

Can customers specify which supermarket you use?

Yes, within reason.

Do you only help with shopping for older people?

Although we specialise in support for older people, we can provide shopping for people with disabilities. Any of our customers can request our grocery shopping service for older people. Find out more >>

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